If possible, delete the printer from the registries using Regedit or using any other 3rd party application.ĭownload the latest full feature driver from install it on the computer.Ĭonnect the printer to your computer only when the setup prompts for the printer. Delete the files in the folder (You might not be able to delete all the files, ignore them). It would bring up the temporary files folder. Type %temp% in the run box and click Ok or hit the Enter button. Once the PC is on the desktop, press Win + R, it would bring a Run dialog box, You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.ĭelete all the instances of your printer listed in devices and printers. Go to devices and printers, select any printer listed there and you will get some options on the top. (Right click on the Windows button to access device manager) Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)Ĭheck in device manager, if the printer is listed there, please delete it. If you are able to make a copy on the printer, request you follow the procedure mentioned below to uninstall the printer software and settings completely and install it back on your computer. May I know the exact error message you are getting? Not to worry, I will be glad to assist you.Īre you getting this error on your printer or on your computer?Īre you able to make a copy on the printer? Kudos to you for trying to troubleshoot the issue on your own. I understand that you are getting a printer error and have tried a lot of troubleshooting steps, is that right? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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